Privacy Policy

Introduction

Titanium Ridge Exteriors (“TRE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through titaniumridgeexteriors.com, how we use it, and the choices you have. By using our website or requesting an inspection or estimate, you agree to the practices described below.

Information We Collect

We collect the information you voluntarily provide when you contact us or submit a request through our forms, including:

• Your name and the name of your household or property owner
• Phone number and email address
• Property or mailing address
• Project details, such as the type of work, damage description, and insurance information you choose to share
• Any additional information you include in your message

We also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited through cookies and analytics tools (see Cookies & Analytics below).

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule inspections, estimates, and project work
• Communicate with you about your project, including via phone, email, or text
• Assist with insurance claim documentation when you request that service
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights

Sharing & Disclosure

We do not sell or rent your personal information. We may share your information with trusted service providers who help us operate our business (such as scheduling, email delivery, and data hosting), with insurance carriers or adjusters when you ask us to assist with a claim, and when required by law or to protect our legal rights. Any third parties who handle your information on our behalf are expected to keep it confidential and use it only for the purposes we specify.

Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences and understand how visitors use our site. We may use analytics services, such as Google Analytics, to collect aggregated, non-identifying usage data. You can disable cookies through your browser settings, though some features of the site may not function as intended.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We will respond in accordance with applicable Colorado and federal law.

Third-Party Services

We rely on reputable third-party providers to deliver our website and services. These may include:

• Supabase, secure hosting and storage of form submissions and site content
• Resend, delivery of email notifications related to your inquiry
• Google, analytics, business reviews, and mapping services

These providers maintain their own privacy policies governing how they handle data. We encourage you to review them.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@titaniumridgeexteriors.com
• Phone: (719) 412-1653